Management
- Maintaining community’s best interest.
- Implementing services.
- Hiring personnel.
- Protecting value.
- Taking environmental crises response measures.
- Implementing maintenance works.
- Making maintenance needs provisions.
- Refurbishing facilities.
Asset Register and Conditions Report
- Asset Register maintenance.
- Condition Reports maintenance.
Access to Master Community Facilities
- Asset Register maintenance.
- Condition Reports maintenance.
Access
- Allowing access to the facilities.
- Complying with Master Developer directions.
- Emergency repairs.
- Engaging contractors for emergency repairs.
General and Reserve Funds
- Managing accounts for the General and Reserve Funds.
- Collecting payments.
Financial Management
- Preparing budgets.
- Issuing invoices.
- Issuing notices and reminders.
- Maintaining cash flow and funds.
- Compiling annual financial reports.
- Obtaining approvals from regulating bodies.
Community Relations
- Ensuring customer service delivery.
- Maintaining relationships with stakeholders.
- Developing policies complying with governing documentation.
- Maintaining records.
- Fostering communication.
Community Enhancement
- Maintaining infrastructure, assets and landscaping.
- Monitoring enhancements.
- Conducting infrastructure inspections.
- Conducting performance and management audit.
Common Areas
- Road cleaning, litter picking and signage maintenance.
- Security services.
- Street lighting.
- Landscaping.
- Garbage disposals.
- Traffic light maintenance.
- Storm water drainage.
- Sewage network maintenance.
- Pest control.
- Firefighting equipment access.
- Roads, bridges, pavement and underground services.
- Central waste network maintenance.
- Public areas maintenance.
- Voltage systems.
- Domestic water supply systems.
- MEP assets.
- Security and control rooms.
- Maintenance of non-capital equipment.
- Compliance with statutory requirements and/or related internal policies.
- Legal services.
- Adhoc maintenance.
- Community events.
- Electricity and water charges.
- Community transport.
- Insurance management.
- Community management.
Service Fee (MCSF) Calculation
- Historical Expenses.
- Resource Allocation.
- Service Provider Contracts.
- Capital Asset Evaluation.
- Provision for Doubtful Debts.
- Surplus/Deficit adjustment from Previous Years.